Adobe application manager error a12e5 mac

License type. The options for license type depend on whether you are using a Creative Cloud for enterprise, Government, or Education account type or a Creative Cloud for teams account type.

Error: "Adobe Application Manager is needed" in Adobe Creative Suite and CS5

Named License. Named Licensing allows users to sign in if they want to license the products they use. It enables members to access Creative Cloud services and gives administrators more visibility into activations. If no user has signed in to license a product, the usage is considered to be trial usage. As an administrator, you can send your users an invitation to join the team.

Serial Number License. Creative Cloud for enterprise only. Use this option to create a package with a valid license. Use this workflow to deploy a product or group of products containing updates to client machines in a licensed state. No further validation is required on the client machine. Device License. Creative Cloud for education only. Use this option to license the package to a machine rather than a user.

Users never need to sign in or enter a serial number to license the software. Licenses are tied to machine deployment pools, which are created automatically when you order products. Deployment Pool. If you're an education customer, to add Device Seats you need to place an order with your reseller. Adobe then creates a Deployment Pool for the products ordered. On selecting this option, you can view and select a deployment pool to use for the package.

Issue: "Adobe Application Manager is needed" error

After installation, the package attempts to activate. Creative Cloud Desktop Application. Adobe Creative Cloud for desktop is the central hub for Creative Cloud activity and allows the users to view applications and updates. For named license, Creative Cloud Desktop Application is always enabled. To create a package that contains only the Creative Cloud for desktop app, do not select any Applications or Updates in the subsequent screens. Show Applications and Updates via the Apps panel. This option is applicable only when Creative Cloud Desktop Application is enabled. When disabled, this option hides the apps panel in Creative Cloud desktop application for end users.

To install applications or updates from the Apps panel, users must have administrative privileges. You can also retrospectively enable the Apps panel. Elevated Privileges. This option allows users to manage applications and updates even when they do not have Administrator privileges. Once you have deployed a package with elevated privileges, to revoke the elevated privileges later, you need to create a Creative Cloud desktop app-only package with Elevated Privileges deselected and deploy it.

Package configurations. The settings for package configuration include options such as whether to ignore conflicting processes during installation. Adobe Update Manager Behavior: In an individual product installation, the Adobe Application Manager launches automatically every day at 2: The user is not aware of this check unless a product update is found, at which time the application displays a dialog on the end-user machine to inform the user that an update is available.

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Adobe Update Manager is disabled IT manages update distribution. In addition to suppressing the automatic update behavior, it disables the Update option from the Help menu in the applications; users can no longer actively look for updates on their own. If you choose this option, the IT admin must download and deploy updates for their users. Admin users update via Adobe Update Manager default. Use internal update server. You can choose to redirect the automatic update process to check for updates with your own update server, rather than the Adobe update server.

For this option, it's necessary to host updates on an internal server, and redirect the Adobe Application Manager to look there for updates.

Create packages

You do this by providing the path to an XML configuration file that contains information about the hosted server. You are recommended not the deploy these configuration files on an admin computer on which you are running Creative Cloud Packager. Remote Update Manager. Adobe Remote Update Manager lets you remotely run the updater on the client with the benefit of executing as an administrator. Select this option to enable the use of Remote Update Manager.

For more information, see Remote Update Manager. The Application Manager offers you the following choices for the deployment location:. To save any changes to configuration you made and return to the Package Details screen, click Save. To return to the Package Details screen without making any changes, click Cancel. However, this configuration change is not saved. In the Package Details screen click Next. If you selected the Enterprise, Government, or Education user account type in the Sign In Screen, and are using a Serial Number License you are prompted to enter the enterprise license key.

If you do not have your enterprise license key, you can find it at licensing. Enter the key and then click Next. Select the checkboxes appropriately. Core Components is always selected, and you cannot deselect it. This option deploys the common licensing infrastructure to client machines. To create a package that only contains the Creative Cloud for desktop app, enable Adobe Creative Cloud from the Package's Advanced Configurations screen.

By default, only the latest versions of the software are displayed. Enable Show Archived Versions to display a list of archived applications. You can package archived versions of software as well. If the product or update that you selected has already been downloaded to your machine, a Down Arrow appears next to its name. You can also select the language you want to package in, using the drop-down list on the upper-right side. Ensure that the target devices meet the system requirements of the apps being packaged.

Deploying apps on unsupported systems c give unexpected results. When you package an update for the latest version of some of the applications, you can apply the package to a system that does not already have the base version of the application installed. You can identify such apps with the icon. The latest version of Photoshop update can be installed on a machine that may not have the Photoshop base version. So while creating a package, you can choose to package only the update version for the apps that can be deployed without their base versions.

Browse to the location where the offline media is located. On a Mac, place the DMG file in a directory and browse to that directory. The AAM opens and closes once per second in the Dock, along with the application that was attempted to be opened. Because of the constant open and closing of these apps, it's almost impossible to get the mouse or keyboard to focus for enough time to do a force quit on either application, and a hard reboot is usually required to break out of the cycle.

I have a video of the crashing loop occuring here, along with the required Adobe logs for troubleshooting:. When the issue occured, I did a full uninstall and reinstall of CS6, with the CS6 package rebuilt from scratch the day I did the re-install. All computers that have had the un-install and re-install occur have had the crashing loop recur.

So far this has happened to about 5 users in our environment. We are currently on semester break, so there are less people here working than usual, so I'm anticipating a further outbreak once students and faculty return next week. Running the serialization tool on the affected machines does resolve the issue. I don't know if it resolves it permanantly, yet. I have moved the new 4. Starting HD Workflow. Going to create download structure for HD. Failed to create directory structure. Failed to complete migration. Internal error occured.

Failed while preparing jobs. Permissions on the updates folder haven't been changed. Any suggestions? My understanding is you no longer have to use a preinstall and can just run setup. I have tried both and neither work. I create a package in SCCM as usual and run setup. When I run a test from the command line my application install stops and asks for a serial number.


I already entered that when I created the package. Moreover, the number it is asking for is different than the CCP serial number I use to create the package. Can someone correct me if I am doing it wrong? Also, where are the variables from the setup. Please could you publish a full list of registry keys that need to be removed in order for my policy to install the newest version of Flash to work.

I've read a lot of the posts on here. They have the same problem and state that they fixed it by removing keys. I have removed all the keys that were in my registry that I thought were nessecary to get it to work. I still get the same error in Event Viewer. We're in the process of migrating to Creative Cloud and have worked out how to avoid downloading and installing each machine separately - Creative Cloud Packager. We've made a test install and while the Creative Cloud Packager has worked great, we've noticed that the Creative Cloud app doesn't recognize that any of the apps installed by Creative Cloud Packager are actually installed - we're just seeing the apps listed with big install buttons next to them.

Presumably this means that we can't run any updates for these apps either? We can launch and use the apps so obviously Creative Cloud is seeing the licenses but how to we get Creative Cloud to recognize that apps are installed? We have a marketing department that uses the Creative Cloud team product. They have laptops running Windows 7, we do not give them local admin rights for obvious reasons. Good evening my name is Danielle I am a graphic design stundent.

I am having real problems opening the adobe applications manager app on my Mac i keep getting this window below and when i click on reopen the window continues to pop up. I am in desprate need of help, and also indesign is not working for me as well so i uninstalled it, but now i have this problem. Thank you. How do you create the original prov. This is for use to resovle the issue with Creative Cloud Enterprise deployments serialization breaking during imaging. Several people indicated to try and reserialize with PTE. I'm looking for automated removal of all installed creative apps from the PC that we can deploy silently in enterprise evironment.

I've tried using removal tool from adobe but for the life of me i can't get it to work silently. It will always propmt with options in CMD.

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Also i noticed that it doesn't remove all programs, the Flash builder, Fireworks, Extension Manager and Edge Animate were stillpresent in physical form on the hard drive as well as in the registery and windows entries. I have added another admin to Creative Cloud for Teams, and need to change that user to primary admin, and then remove my Adobe account the original primary admin from the Teams group. Is it possible to do this?

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  • Issue: Error A12E5 installing Creative Cloud products.
  • I got this error message when I want to activate the CS6. Please contact "Customer Support "". We have exactly the same problem here. We are a french school of Design, equipped with a very fast network gigabit local, and Mbit fiber internet line. Impossible to download anything using Adobe Creative Cloud Packager. Error A12E5. We have tried everything tip we found on the internet: Reset or delete OOBE files, uninstalling everything and starting from scratch, Adove Cleaner tool that don't find anything to uninstall, btw etc.

    Our network is working like a charm and don't have a single problem of stability With CC that's another story: When starting Creative Cloud Packager, we are unable to even start the process. Error A12E5 comes instantly.

    Solution 1

    And we are unable to get rid of the proxy since we are a School with more than users We can't unplug the Proxy-firewall just to make a try Proxy server can't be the problem anyway since it's correctly set in OSX preferences So I am creating our install package at home! Tons and tons of Gigabytes to download on a 4mbit line. Adobe Community: Are you the publisher? Claim or contact us about this channel. Embed this content in your HTML.

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