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Microsoft office mac license file

Overview of the Volume License (VL) Serializer

The error code is: If you're trying to activate Office for Mac and have received error code 0x8A, you may have an invalid product key. See Error 0x8A when activating Office for Mac. This is a server issue that occurs when trying to activate Office for Mac. Try restarting your Mac and activate again.

If you're still seeing this error, try this:. Uninstall Office for Mac and then re-install Office from Office. If you're trying to activate Office for Mac and have received error code 0xDc, this is because your Mac's name contains invalid characters when being sent to our server. To fix this issue, update your Mac's name to remove the invalid characters:.

In the Computer Name text box, update your Mac's name and then close the window. If you've activated Office for Mac but are still seeing a message that says "You need to activate Office for Mac within X days," please try these steps to resolve your issue:. Run the License Removal Tool. You will need local admin privileges to make changes to your Keychain Access.

You've activated but you're still being asked to activate, or you keep seeing messages for "Activate Office to Create and Edit" when you've already activated:. Quit the app. If you own multiple licenses and have installed using the incorrect one, or you had a one-time install of Office for Mac and then purchase Office , you might need to remove licenses attached to your suite of Office and reactivate to ensure you're getting all the benefits of Office See Remove Office license files on a Mac for directions on how to check which license you're using and how to reactivate.

What to try if you can't install or activate Office for Mac - Office Support

Can't download the Office for Mac installer. Can't find the installer or Office apps after downloading. We can't move on to the next step. Please try again later. Unidentified developer error. Error message "Install Failed" when trying to install. Installer stuck at "Verifying.

Common questions

Download stopping at the same size, every time. System requirements not met. Pause any other downloads you may have active. If you've started a download and it's stuck, delete the download file by dragging it to Trash. Empty the Trash.


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  • Troubleshoot install or activation errors for Office for Mac:?

Now, start the download again by going to Office. In order to activate Office for Mac, you will need a valid and licensed Office account or a Microsoft Account that is associated with a one-time purchase. If you don't, you won't be able to create or edit files, only read them. Still not working? Start the download again using Safari. Depending on what browser you used to download the installer, it may save to different folders on your Mac.

Activate Office for Mac

We recommend you use Safari for the best experience. Look for the file in your Downloads folder, typically next to the Trash. If you're looking for the Office apps after installing: After you've installed the Office suite, you can find them by opening the Launchpad. Wait for the download to be complete. It may take a while, and may start and stop.

The final file size should be around 1.

More Information

Move the Microsoft Office installer. If it's still not working, delete the installer. Product feedback Sign in to give documentation feedback. You may also leave feedback directly on GitHub. Content feedback. Submit feedback. There are no open issues. View on GitHub. You copy all Microsoft Office for Mac folders and files except the licensing file to a second computer, and you try to start an Office application on the second computer.

In this case, you are prompted for license information because the information for the program is missing.

Your licensing files are corrupted. Your Office for Mac installation is corrupted. The name of your computer's hard disk drive contains special characters. For example, the name contains slashes. Your user profile is not working correctly. To resolve this issue, use one or more of the following methods. Last Updated: Apr 16, Did this solve your problem? Yes No. Tell us what we can do to improve the article Submit.

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